hero of the day 7/6/2016

Backup Server Fixed!

When a Chicagoland company's server suddenly stopped backing up, many critical files hung in the balance of being lost. However, after a quick diagnosis, AIE's technical support team was able to resolve this issue before it was too late.

Can you definitively say that your server is backing up all of your critical files properly? That question is always asked (and answered) with AIE's backup monitoring services. In this particular case, Bill was alerted to a problematic server. Bill stopped all the backup jobs, put the schedule on hold and force stopped the services. After rebooting the server, Bill verified that the jobs were running and backing up as they should be. Thanks to Bill, this small business was able to continue their everyday activities without the impending threat of a backup disaster.

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