MAINTAIN

Network Operations Center in Chicago

You run your business. Leave the network to us.
AIE offers outsourced network operations on a variety of levels, serving as a full Network Operations Center (NOC), with 24/7 monitoring on all devices.

As a business executive, you don’t have the time to set your network and maintain your server environment. Perhaps your IT staff has a more project-heavy workload, and needs to outsource the day-to-day network operations. AIE's information technology network management services range from enterprise-level NOC services for SMB & Enterprises.

Let our NOC engineers catch problems before they surface.

You lose productivity when your network goes down. Fixing problems when they happen is necessary, but the best IT strategy is to proactively prevent problems from happening. We do this by monitoring system health 24x7 with our remote agents. As soon as a problem is detected, our experienced NOC engineers work to triage and resolve the event — before it affects the rest of the system. By proactively watching your servers and workstations, we are able to save your business from costly downtime.

In addition to the automatic monitoring services, our NOC engineers perform manual checks, looking at your critical systems, such as web servers, SQL and Exchange servers, Lync, Sharepoint, and virtual servers. We watch your CPU and memory usage, your Network Interface Load, and routinely complete performance tuning to ensure that your systems are running properly. A fully-staffed help desk for end users is also available.

NOC services at AIE go beyond simply monitoring the system and fighting fires. In addition to our 24x7 network monitoring, AIE’s network management plans include running updates and patches on your operating systems and major applications, maintaining firewalls and anti-virus software, and managing your network users and groups.

Make the most of your IT budget with managed IT services.

When you outsource your network operations to us, take advantage of our other services, including IT maturity modeling, staff augmentation, data backup, and project work. AIE's managed IT services include all of the advantages of our NOC contracts, and also management of workstation installs, moves, adds, and changes, unlimited remote help desk, support for mobile devices, onsite support visitstechnology strategy meetings, and even leased server options.

NOC services with AIE brings enterprise-level IT support to your environment. Turn over your network management to a company you trust. Our maintenance solutions help you maximize stability and security, giving you a dependable network. Gaining complete control over your business network can only increase your effectiveness as a business, creating more profit and growth in the long-term.