hero of the day 12/24/15

Transitioning IT Support Providers!

AIE has spent the past month onboarding their newest IT managed services client—a well-respected park district in the Chicagoland area. Kirsten has worked tirelessly to project manage the transition from the previous IT provider to AIE.

Hero’s come in all shapes and sizes at AIE.  And in Kirsten’s case, there’s no exception.  As service desk manager, she is responsible for on-boarding new clients.  While this may seem like a simple process, detailed documentation, tireless communication, and remaining flexible (with a sense of humor) are all critical to ensuring a successful transition for the client and AIE.  Over 200 hours later, Kirsten proved her salt in providing great project management skills as AIE officially begins supporting our newest client!

Do you need a hero in your life today? Contact us now!